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Plumbing FAQ

Browse through common questions, get the scoop on our plumbing processes, and see why folks in McKinney trust Smith and Son Plumbing's touch.

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FAQs for Smith and Son Plumbing in the DFW Area

Are you a fully licensed team of plumbers?

Smith and Son Plumbing is your go-to emergency plumber, serving not just McKinney but the entire DFW area. Our reach extends from the bustling streets of Dallas to the quiet neighborhoods of Fort Worth and everywhere in between. We're committed to ensuring every home and business in the DFW area is free from plumbing problems.

What areas do you service?

Smith and Son Plumbing is your go-to emergency plumber, serving not just McKinney but the entire DFW area. Our reach extends from the bustling streets of Dallas to the quiet neighborhoods of Fort Worth and everywhere in between. We're committed to ensuring every home and business in the DFW area is free from plumbing problems.

What hours do you operate? Are you open on weekends?

Our emergency plumbing services are available 24/7, including weekends, to handle any urgent plumbing needs. Our standard business hours are Monday to Friday, from 7 am to 5 pm, but we're ready to assist you outside these hours for emergency situations with a dedicated after-hours service.

Do you have a call-out fee, and how does it work?

Yes, we have a modest call-out fee that covers the cost of our plumbers traveling to your location and conducting a thorough inspection. This fee is waived once you decide to proceed with our services. For after-hours services, an additional fee applies, ensuring prompt and efficient service at any hour.

What is your pricing structure?

At Smith and Son Plumbing, we believe in transparent, fixed pricing. This means you'll know the cost upfront, with no hidden fees or surprises. Our prices are based on the job's complexity, ensuring fairness and clarity from the start.

Do you warranty your work?

Absolutely. We offer a lifetime labor warranty on all our craftsmanship. If there's ever an issue with the work we've done, just give us a call, and we'll make it right, free of charge, regardless of when the service was performed.

Do you offer discounts?

Understanding the financial pressures many face, we offer various discounts, including for new customers, referrals, and through our membership program. We also provide flexible payment options like Zip Pay to ease the burden of unexpected plumbing expenses.

Do you service residential and commercial buildings?

Yes, we cater to both residential and commercial properties, offering a wide range of plumbing services tailored to each building's unique needs. Whether it's a home needing a hot water heater repair or a business requiring extensive drainage solutions, we're equipped to handle it all.

What plumbing services can you help me with?

Our comprehensive services include leak repairs, drain cleaning, water heater maintenance, gas leak detection, and much more. We utilize state-of-the-art technology like CCTV drain inspections to diagnose and solve your plumbing issues efficiently.

Why should you choose Smith and Son Plumbing for your plumbing issue?

Choosing us means opting for a team that combines expertise, reliability, and customer-centric service. With decades of experience in the DFW area, we're dedicated to providing the highest quality service, ensuring your plumbing needs are met with professionalism and care.

Still have questions?

Click the button below to fill out a contact form or call us directly at (214) 430-7747

Ready for Exceptional Plumbing Service?

Don't let plumbing issues disrupt your day! Contact Smith and Son Plumbing now for reliable, efficient solutions. Whether it's an emergency or routine maintenance, we're here to ensure your plumbing needs are met with expertise and care.